Like a regular computer, a PS4 may encounter errors that it may not be able to resolve on its own. If your PS4 plays the game just fine, you can bet the first disc you were using is the cause of the problem. Make sure that this disc is not scratched or cracked. To see if it’s a game disc issue, insert a different disc that’s known to be working. This can happen from time to time if the disc is scratched or cracked. If a game you’re playing keeps crashing or rebooting your PS4, it may be due to the disc you’re using it. Dirty or unreadable disc (when using a disc). Below are the common causes for any of these problems. Your PS4 may crash, reboot, or become unresponsive for a number of reasons. This troubleshooting guide will help you with that. There can be several factors behind the situation so you’ll have to narrow down the factors in order to resolve your problem. One of the common problems that some PS4 users encounter is the console crashing to the Home screen, or, in some cases, a total system reboot.

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